Collection of Personal Information
We collect personal information that you voluntarily provide to us through the website, such as your name, contact details, and email address. We may also collect information about your usage of the website, including but not limited to, your IP address, browser type, access time, and referring website addresses.
Use of Personal Information
We may use your personal information for the following purposes:
- To provide and improve our services to you;
- To communicate with you about our products, services, events, and promotions;
- To process your orders, payments, refunds, and returns;
- To administer and maintain our website, including troubleshooting, data analysis, testing, and research;
- To comply with legal and regulatory obligations under POPIA;
- To prevent and detect fraud and other illegal activities; and
- For any other purposes that you have consented to.
Disclosure of Personal Information
We may disclose your personal information to third parties for the purposes set out above, including but not limited to:
- Our affiliates, subsidiaries, and related companies;
- Our service providers, such as payment processors, hosting providers, and email service providers;
- Our business partners and vendors, such as delivery companies and marketing agencies;
- Law enforcement agencies, regulatory authorities, and other government bodies; and
- Any other party to whom you have consented to us disclosing your personal information.
Protection of Personal Information
We take reasonable steps to protect your personal information from unauthorized access, disclosure, or destruction. We have implemented appropriate physical, technical, and organizational measures to safeguard your personal information in accordance with POPIA.
Retention of Personal Information
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law under POPIA.
You have the right to access, correct, or delete your personal information that we hold. You may also withdraw your consent to our processing of your personal information at any time in accordance with POPIA. To exercise these rights, please contact us using the contact details provided below.