Operational Efficiency

Sustainable cost cutting operations go straight to the bottom line and are a key driver for many IT improvement projects. Yet if underlying data and process issues are not remedied then these projects frequently fail to deliver the anticipated results.

In many cases, poor data quality is both the cause and result of inefficient operational processes. For example, inaccurate billing information can lead to delays or defaults in payments. This may be remedied by a combination of process improvement - identifying why critical data is not captured in the first place and by ongoing data cleansing and validation to ensure that data is captured correctly the first time.

Better address quality can also lead to discounted postage fees due to PAMMS certification, improved debtor trace-ability, reduced delivery costs and more successful marketing campaigns.

The bottom line - Master Data Management's approach to enterprise data quality management saves money in many more ways than the initial business case expected.

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