Poor data quality has a significant impact on user adoption and the returns you will get from your SAP ERP, CRM or MDM implementation.
Common problems found in customer data generally, include misfielded information, missing and inaccurate postcodes, wrong phone numbers and e-mail addresses, misspelled names and addresses as well as duplicate records.
Other SAP data such as Materials, Services, Employee or Vendor can also be riddled with errors, leading to an unhappy work force and a poor return on your SAP investment. For example, when the City of Johannesburg implemented SAP to replace a legacy billing application, data quality issues were not adressed during the implementation. The resulting SAP billing issues have cost the City hundreds of millions, and have taken years to resolve.
According to one well-respected analyst firm, 50 per cent of companies are not satisfied with their current ERP programmes for just this reason – lack of data integrity. Many problems stem from migrating data from multiple source systems, which vary in standards, formats and quality resulting in the ‘garbage in, garbage out’ syndrome.
If you have, or are implementing SAP, then now is a good time to consider how you will manage data quality in your environment.
SAP Certified Data Quality partner
A certified SAP partner, Trillium Software is qualified to deliver total data quality to any SAP application or project including:
- ERP instance consolidation for a single view of supplier relationships
- CRM migrations
- mySAP CRM, mySAP ERP, SAP R/3 clean-ups
Certified for BAS interfaces
Trillium Software provides certified Enterprise Data Quality services for SAP as part of the SAP Business Addresses Service Framework (BAS) invoked anytime a name and address object is created or modified with SAP. Implemented at the BASIS or Web Application Server layer (depending on SAP version), the Trillium Software SAP Connector is available to all SAP applications and modules.
SAP-certified integration points specifically include:
- BC-BAS-PV: Business Address Services – Postal validation for global data identification, standardization, enrichment and postal validation.
- BC-BAS-DES: Business Address Services – Duplicate check/error tolerant search that provides duplicate checking and fuzzy searching.
Trillium for SAP MDG
Trillium is committed to optimizing and supporting data quality integration in large enterprise deployments of SAP MDG.
- Cleansing, matching (de-duplication), merge, and fuzzy search of world-wide name and address information for customer, supplier, and business partner records.
- Support is for both batch and real-time, including a UI for real-time user acceptance.
The Trillium for SAP MDG module helps validate, match, merge, and search world-wide name and address information for Customer, Supplier, and Business
Whitepaper: Learn more about the importance of Data Quality for SAP
SAP Data Quality Case Study: Learn how Porche improved the quality of its SAP customer data with Trillium Software
Datasheet: SAP Certified Data Quality Connector
Or give us a call on +27114854856 to learn about how our SAP clients are using Trillium Software to enhance their SAP data