Information is the life blood of any modern business.

It underlies every business decision, customer relationship, and business investment. How can you know if the information that you rely on everyday is the most accurate, consistent, and reliable?.

Our focus, over more than ten years, is to reduce the complexity of data management.

We do this through a combination of data management training, consulting and technology to enable your business to unlock the potential of its information assets.

African EIM Specialists

Sound Enterprise Information Management principles centre on a business driven data management strategy to ensure allignment between data and business.

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Collibra Data Governance platform

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We help you to allign business and IT goals and objectives through the relationships between:

DATA GOVERNANCE | DATA QUALITY | MDM | BIG DATA

Hospitality and Travel

Data management is a critical success factor for Hospitality and Travel corporations wanting to cost effectively improve their customer's experience and increase customer loyalty. The high cost of service must be reduced, without impacting on the the ability to meet client's needs

The improved customer insight and analytics necessary to achieve this requires quality data  for an accurate customer view.

Master Data Management provides enterprise data quality solutions, from Trillium Software, to ensure that a view of the business is achievable at a corporate level, within brands, and at the point of customer engagement.  We assess the quality of data and apply business rules that ensure data is fit for purpose, customer data is validated, standardized, enriched, and merged -  providing a single customer view. 

Your organization can benefit from our Strategic Consulting services to put into place a program that ensures data quality standards over time and provides a framework as new brands are developed or acquired.  Our experts work with you to determine how to focus data quality and data governance initiatives, prioritize data quality activities, and measure the effectiveness of these programs.  Hospitality and Travel organizations are positioned to improve customer loyalty and profitability by improving the quality of data with Trillium Software.

 

Hospitality Clients

 
  • Data quality: The direct impact on profit
    In a landmark ruling, South African court’s have ruled against the City of Johannesburg in a billing dispute. The Court found that the onus is on the municipality, not the client, to prove the accuracy of the meter readings on which the disputed bills were based. In essence, accurate and complete billing data is at…
  • Data Governance and the Tragedy of the Commons
    TD Ameritrade Chief Data Officer, Derek Strauss,gave his insights into the role of the Chief Data Officer based on his more than 20 years in data management. Where data governance is often (wrongly) associated only with a policing function, Derek used an unusual analogy to show why it is much more than that. Tragedy of…
  • South African CDO’s following international trends
    My last few posts have touched on my experiences at the inaugural Chief Data Officer Africa Forum in Johannesburg earlier this month. The Chief Data Officers present were largely representatives of financial services firms. In general, their focus in on balancing the need to deliver advanced analytics with the setting the foundations of data governance…

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