The conflicting trends of Big Data analytics and the Protection of Personal Information (privacy acts) are logical extension of business' ongoing desire to operate more effectively, drive more profits and minimize risk. Yet the complexity of modern information management environments makes achieving these goals a massive challenge.
We do this through a combination of data management training, consulting and technology to enable your business to unlock the potential of its information assets.
Data management is a critical success factor for Hospitality and Travel corporations wanting to cost effectively improve their customer's experience and increase customer loyalty. The high cost of service must be reduced, without impacting on the the ability to meet client's needs
The improved customer insight and analytics necessary to achieve this requires quality data for an accurate customer view.
Master Data Management provides enterprise data quality solutions, from Trillium Software, to ensure that a view of the business is achievable at a corporate level, within brands, and at the point of customer engagement. We assess the quality of data and apply business rules that ensure data is fit for purpose, customer data is validated, standardized, enriched, and merged - providing a single customer view.
Your organization can benefit from our Strategic Consulting services to put into place a program that ensures data quality standards over time and provides a framework as new brands are developed or acquired. Our experts work with you to determine how to focus data quality and data governance initiatives, prioritize data quality activities, and measure the effectiveness of these programs. Hospitality and Travel organizations are positioned to improve customer loyalty and profitability by improving the quality of data with Trillium Software.