Information is the life blood of any modern business.

It underlies every business decision, customer relationship, and business investment. How can you know if the information that you rely on everyday is the most accurate, consistent, and reliable?.

Our focus, over more than ten years, is to reduce the complexity of data management.

We do this through a combination of data management training, consulting and technology to enable your business to unlock the potential of its information assets.

African EIM Specialists

Sound Enterprise Information Management principles centre on a business driven data management strategy to ensure allignment between data and business.

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Collibra Data Governance platform

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We help you to allign business and IT goals and objectives through the relationships between:

DATA GOVERNANCE | DATA QUALITY | MDM | BIG DATA

Hospitality and Travel

Data management is a critical success factor for Hospitality and Travel corporations wanting to cost effectively improve their customer's experience and increase customer loyalty. The high cost of service must be reduced, without impacting on the the ability to meet client's needs

The improved customer insight and analytics necessary to achieve this requires quality data  for an accurate customer view.

Master Data Management provides enterprise data quality solutions, from Trillium Software, to ensure that a view of the business is achievable at a corporate level, within brands, and at the point of customer engagement.  We assess the quality of data and apply business rules that ensure data is fit for purpose, customer data is validated, standardized, enriched, and merged -  providing a single customer view. 

Your organization can benefit from our Strategic Consulting services to put into place a program that ensures data quality standards over time and provides a framework as new brands are developed or acquired.  Our experts work with you to determine how to focus data quality and data governance initiatives, prioritize data quality activities, and measure the effectiveness of these programs.  Hospitality and Travel organizations are positioned to improve customer loyalty and profitability by improving the quality of data with Trillium Software.

 

Hospitality Clients

 
  • How do we know if business is taking ownership of data quality?
    Most of us EIM professionals agree that business, not IT, are the ultimate key to improved data quality. This does not mean that IT does not have a critical role to play – after all, data resides in systems and, largely, these systems are maintained and integrated by programmers. Over the last several years I…
  • Has anything changed in the world of MDM?
    The Information Difference has released its 2016 MDM Landscape review. While you are looking at that you may be interested in the related 2016 Data Quality landscape So what were the results: Unsurprisingly, big vendors dominate the market strength chart showing that IT executives continue to prefer lower perceived integration risk over better perceived capability.…
  • Lead generation: Why Data Quality matters
    An additional example from the same environment referenced last week. The same team of strategic consultants created a recommendation / lead generation algorithm that was intended for the customer service representatives to use to increase share of wallet by cross selling related products to appropriately identified target customers. The challenge: The recommendation engine only consumed…

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